Policies
Schedule Changes
This schedule is subject to change without notice. If you have not received an official confirmation email prior to the first day of class, please contact us at (904) 620-4786 or info@iptm.org before traveling or making airline reservations.
Registration and Fees
Full payment must accompany all registrations. You may register online and pay with your Visa, MasterCard, Discover or American Express credit card, or you may download a Registration Form and mail it to IPTM with a check.
Cancellation/Refund Policy
Complete the Cancellation Request Form and return it to IPTM. No telephone cancellations will be accepted. A 20% administrative fee will be assessed to all refunds if the cancellation request is received within 14 days of the course start date. In lieu of a refund, student substitutions can be made or a credit can be issued for a future course. No refunds will be given for no-shows. If materials for an online course were sent to the student, the appropriate materials and shipping costs will be deducted from the refund amount. Materials may be returned to IPTM in their original condition at the student's expense. Once IPTM has received and inspected them, the refund will be processed.
Due to the automated format of online independent study courses and Videos on Demand (VoDs), no refunds or substitutions can be made after registration.
Course Confirmations
A minimum number of registrations must be received for an in-person class to run as scheduled. When the minimum criterion has been met, written confirmation will be emailed to you. Please do not travel or make airline reservations until you receive written notification confirming that the course will run as scheduled.
Transportation and Lodging
Most locations are served by several major airlines. Transportation, food and lodging are the responsibility of the student. For information on training locations, please visit our Locations page or call us at (904) 620-4786. For courses in Jacksonville, the University of North Florida maintains a list of area hotels on the Campus Travel Management page.